Qalb Tech Privacy Policy
At Qalb Tech, we respect your privacy and are committed to protecting your personal information. This Privacy Policy explains what data we collect, how we use it, and your rights regarding your information.
1. Information We Collect
- Personal Information: Name, email address, phone number, and shipping details when you make a purchase or sign up for our newsletter.
- Payment Information: Securely processed through trusted third-party services. We do not store your payment details.
- Usage Data: Information about your interactions with our website, like pages visited and time spent, collected through cookies and similar technologies.
2. How We Use Your Information
- To Provide Services: Process orders, manage your account, and deliver products.
- Customer Support: Address inquiries, issues, or complaints.
- Marketing: Send promotional offers, updates, and product recommendations (you can opt-out anytime).
- Improvement: Analyze usage to enhance our website, products, and services.
3. How We Share Your Information
We do not sell your personal information. We only share it:
- With trusted partners who help us deliver products and services.
- To comply with legal obligations or protect the rights and safety of Qalb Tech, our customers, or others.
4. Cookies and Tracking Technologies
We use cookies to improve your browsing experience, such as remembering your preferences and analyzing website traffic. You can control your cookie preferences through your browser settings.
5. Your Rights
We believe in transparency and control when it comes to your data. You have the following rights:
- Access & Rectification: You can access your personal data and correct any inaccuracies. Simply log into your account or contact our support team.
- Data Portability: Request a copy of the data we hold about you in a structured format.
- Erasure: Ask us to delete your personal information. This does not apply to data we’re required to keep for legal, security, or operational reasons.
- Restriction of Processing: You can request limitations on how we use your data, especially if you believe it’s inaccurate or collected unlawfully.
- Objection: If you disagree with how we use your data, you can object, especially for marketing purposes.
6. Data Security
We take your data security seriously. Our website and systems use advanced encryption technologies to protect your information. We implement multiple layers of security, including firewalls, secure servers, and access controls. Despite our efforts, no online transmission is 100% secure. We recommend using strong passwords and keeping them confidential to further protect your personal data.
7. Children’s Privacy
Qalb Tech does not knowingly collect personal information from children under 13. If you’re a parent or guardian and believe your child has provided us with personal data, please contact us immediately at [Email Address]. We will take steps to delete such information from our systems and prevent future submissions.
8. Changes to This Policy
We may update this Privacy Policy as we grow and our practices evolve. Any changes will be posted here with a revised “Effective Date.” Major changes will be communicated via email or a prominent notice on our website. We encourage you to review this page regularly to stay informed about how we are protecting your information.
9. Contact Us
Your privacy matters to us, and we’re here to answer your questions or concerns. Reach out to us anytime:
Email: support@qalbtech.com
We value your trust and are committed to protecting your privacy and data security.